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A Message for our Clients: Coronavirus 1 April 2020

01.04.2020

A Message for our Clients: Coronavirus 1 April 2020

The wellbeing of our staff, our clients and our visitors is very important to us.  

We want to do our best for you. 

We are working hard to continue providing our services.  Our Mansfield, Belper and Ripley offices are closed to visitors and are operating with a reduced staff. Our Allestree office in Park Farm Centre is closed temporarily.

In most areas we are concentrating on those cases which are at an advanced stage and on which there are critical time limits which cannot be altered, such as court deadlines.  In view of the current restrictions it is likely that clients’ work cannot be completed within the original timescales given, and that the work may need to be dealt with by different team members. It may not always be possible to notify you of this in advance, however we will do our best to inform you.

Please do not attend our offices.  If you had an appointment with us, we will be contacting you to make other arrangements.  This may be for your meeting to be dealt with by another method, or for your meeting to be rearranged to a later date.  We are not making home visits at the moment and expect that will remain the case whilst the government advice and restrictions on distancing remain in place.

If you have a payment to make for work we have done for you, we would ask that you make payment by card over the telephone wherever possible. Alternatively, if you have our bank details already, you may make payment by bank transfer. Finally, you may send a payment in the post by cheque whilst ever the postal service remains available to us all.

We are very grateful to our staff and our clients for their loyalty to us and hope to see you back in our offices when these difficult times have passed. Thank you.